Throughout this past year I started collecting a list of what I think are some of the best loved services online…this includes the obvious ones like Google, Facebook, and Twitter along with any others I found being mentioned with affinity by users or the press.
The interesting thing about all of these, when you step back and look at them as a collection, none really stand out for design…in fact, most actually seem to fall into about the same basic design as all the other popular services.
So that leaves me wondering just what are the best designed sites on the internet and what value does that design bring to the overall success?
Is it that the service is loved so much that almost any design ‘feels’ great…or does the design add to/cause the service’s success in some tangible way?
The more I think about it the more I think great design, like great technology, is almost invisible…it’s comfortable and logical to the user…and just 'feels right’.
What do you think?
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Kevin also talks in more depth about many of the these things around twice a month via his drip campaign and has a day job as CTO of Veritonic. You can also check out some of his open source code on GitHub or connect with him on Twitter @falicon or via email at kevin at falicon.com.
If you have comments, thoughts, or want to respond to something you see here I would encourage you to respond via a post on your own blog (and then let me know about the link via one of the routes mentioned above).